Privacy Policy for RoomSwirl

This privacy statement outlines the practices of RoomSwirl concerning the collection, utilization, storage, security, and sharing of personal data during your engagement with our hotel reservation platform. Your privacy is paramount to us, and we are dedicated to protecting your information in strict accordance with relevant privacy laws and regulations within the United States. This policy applies to everyone who uses our site and services, detailing your entitlements concerning the review, amendment, and removal of your personal details.

We have composed this document using straightforward language to ensure clarity on how your data is managed from your initial interaction with us. We advise you to check this policy regularly, as updates may occur to reflect evolving data protection standards and legal requirements.

Data Collection and Types of Information

To ensure the effective delivery of our hotel booking services and a secure experience at RoomSwirl, we gather specific personal data. The types of personal information we might collect encompass, but are not limited to:

  • Contact Details: This includes your complete name, email address, phone number (e.g.), and postal address (e.g., 978 Glen Hayes Drive Crescent 15046 United States).
  • Identity Verification Data: Such as government-issued identification numbers or passport particulars, which might be necessary for confirming reservations and complying with legal mandates.
  • Financial Transaction Data: Details pertaining to your credit or debit cards, billing information, and other data essential for processing payments securely.
  • Booking Preferences: Information concerning your travel itineraries, desired hotel features, arrival and departure dates, and any other pertinent information you supply during the reservation process.
  • Website Interaction Data: Data automatically gathered from your engagement with our platform, including cookies, your IP address, browser type, referring web pages, and other behavioral analytics.
  • Correspondence Records: Documentation of interactions between you and our support personnel, whether via email, web forms, or phone calls.

This information is exclusively utilized for the objectives described in this policy, thereby maintaining your privacy while enabling us to provide tailored and efficient booking solutions.

Purposes and Use of Your Personal Information

The data you provide is essential for us to deliver superior service. We leverage the collected information to:

  1. Manage and finalize your hotel reservations, ensuring adherence to all applicable legal and regulatory stipulations.
  2. Elevate your experience by customizing content and suggestions according to your specified preferences.
  3. Keep you informed about your reservation status, provide details about your bookings, and offer necessary customer assistance.
  4. Continuously refine and improve our online platform and service offerings through analytical review of user behavior.
  5. Facilitate promotional offers, conduct satisfaction questionnaires, and send marketing messages, always contingent on your express permission, which you are free to withdraw at any time.
  6. Identify, mitigate, and resolve any technical glitches or illicit actions.

Your use of RoomSwirl's services signifies your agreement to the processing of your personal data for these specified aims.

Cookies and Similar Technologies

Our platform employs cookies and comparable tracking technologies to enrich your web experience, monitor website activity, and facilitate targeted advertising campaigns. Cookies are diminutive text files placed on your device upon visiting our site. They are instrumental in maintaining the operational efficiency and ease of use of our services.

While you are not obligated to accept cookies, opting to deactivate them may impact your interaction with our site. For comprehensive information regarding our cookie practices and how to manage your preferences, please consult our specific cookie policy at Cookie Policy Details. Your ongoing engagement with our website after receiving notification about our use of cookies constitutes your agreement to their deployment.

Data Sharing, Third-Party Data Processing, and Disclosure

Recognizing the confidential nature of your data, we enforce rigorous protocols when sharing information with external entities. Your data might be revealed exclusively under these conditions:

  • External Service Providers: We may engage reputable third-party vendors to execute specific functions or services for us, including transaction processing, customer assistance, and technological support. These vendors are granted access to your personal information strictly for the execution of their assigned duties and are bound by contractual agreements to uphold its secrecy and security.
  • Governmental and Regulatory Bodies: To comply with legitimate legal demands or statutory duties, which may include inquiries initiated by relevant authorities in the United States or as mandated by any governing legislation.
  • Corporate Restructuring: Should RoomSwirl undergo a merger, acquisition, or the sale of its assets, your personal data could be part of the transferred assets. In such an event, we will ensure the acquiring entity adheres to this Privacy Policy and safeguards your data protection entitlements.
  • Safeguarding Interests: We retain the prerogative to disclose personal data when deemed essential to protect the legitimate interests, assets, or well-being of our organization, our clientele, or the wider public, and to enforce our Terms of Service.

Data Security Measures

Securing your personal information is a top priority for us. We employ an extensive array of technical, organizational, and physical safeguards to shield your data from unauthorized access, accidental disclosure, modification, or destruction. Our security protocols encompass:

  • The use of Secure Sockets Layer (SSL) encryption for all sensitive data transmitted over our network.
  • Deployment of firewalls and stringent access controls to prevent unauthorized entry to our servers and databases.
  • Ongoing surveillance, rigorous testing, and continuous updates of our IT infrastructure to maintain robust data protection.
  • Enforcement of strict internal guidelines and comprehensive training for our employees on data privacy and confidentiality best practices.

While we strive for maximum security, it is important to acknowledge that no method of transmission over the Internet or electronic storage is entirely infallible. We cannot promise absolute security, but we are committed to constant vigilance and proactive risk management.

Your Rights Regarding Personal Data

We are dedicated to providing our users with comprehensive control and transparency over their personal information. Pursuant to the privacy laws in the United States, you are entitled to the following rights concerning your personal data:

  • Right to Information Access: You are permitted to request a summary of the personal data we hold about you and receive a duplicate of this information.
  • Right to Rectification: Should you discover any errors or omissions in your personal details, you may ask us to amend or complete this information.
  • Right to Erasure: You possess the right to request the permanent removal of your personal data from our systems, unless legal or contractual requirements necessitate its retention. We will address your deletion request in accordance with prevailing regulations.
  • Right to Processing Restriction: You may ask us to temporarily halt or limit the processing of your personal data if you dispute its accuracy or have objections to its usage.
  • Right to Withdraw Consent: If the processing of your personal data relies exclusively on your consent, you are free to revoke this consent at any time. Such withdrawal will not invalidate any processing activities that occurred prior to your revocation.

To exercise any of these entitlements, kindly reach out to our Data Protection Officer via email at [email protected] or by mail at 978 Glen Hayes Drive Crescent 15046 United States. We endeavor to fulfill all requests promptly, adhering to the timeframes stipulated by relevant privacy legislation.

Data Retention and Storage

Your personal data is stored only for the duration required to achieve the stated objectives and to comply with the legal obligations in the United States. The length of time we keep data can differ based on the nature of the information and its initial collection purpose. Typically, personal data that no longer serves a business or regulatory necessity is securely removed.

Once a record is no longer necessary, we implement suitable procedures, such as irreversible deletion or anonymization, to ensure your personal data cannot be retrieved. For inquiries regarding the removal of particular data sets, please contact us using the information detailed in the “Your Rights Regarding Personal Data” section.

Updates and Amendments to This Privacy Policy

This Privacy Policy is subject to revision and may be updated periodically to account for modifications in our operational procedures, legal mandates, or technological developments. We advise you to review this policy regularly to stay informed about how your information is safeguarded and processed.

For any significant alterations impacting the use of your personal data, we will inform you either by a prominent notice on our website or through other legally prescribed methods. The current version's effective date is indicated by 11/03/2025, and all subsequent revisions will be explicitly noted.

Marketing Communications and Consent

Upon receiving your explicit permission, we may send you messages concerning our services, exclusive offers, and tailored promotions. You retain the right to opt-out or adjust your communication settings at any point. Your choice to subscribe or unsubscribe will not impede your access to our fundamental hotel reservation services.

We fully comply with all relevant regulations governing electronic marketing and include clear instructions for revoking your consent in every promotional email or message. Our pledge is to honor your preferences concerning marketing communications.

Compliance, Enforcement, and Governing Law

RoomSwirl is dedicated to upholding all pertinent privacy legislation and regulations within the United States. We consistently review our privacy practices for compliance and collaborate with supervisory bodies responsible for enforcing data protection standards.

Any disagreements stemming from the handling of your personal data or matters pertaining to this Privacy Policy will be interpreted and governed by the laws of the United States. Your engagement with our services signifies your acceptance of the sole jurisdiction of the appropriate courts within this territory.

Contact Information and Data Protection Officer

Should you have any inquiries, feedback, or concerns about this Privacy Policy or our methods of handling your personal data, please feel free to reach out. To communicate with us about any provision of this policy, kindly contact our Data Protection Officer using the information provided below:

  • Electronic Mail: [email protected]
  • Postal Address: 978 Glen Hayes Drive Crescent 15046 United States

We endeavor to provide timely responses to your questions and are committed to resolving any issues you may have regarding the processing of your personal data with diligence and meticulous attention.

Final Statements and Affirmation of Your Rights

By interacting with RoomSwirl, whether through making a hotel reservation or exploring our digital content, you confirm that you have reviewed and comprehended this Privacy Policy and accept its stipulations concerning your personal data. This policy, along with our other guidelines, underscores our unwavering dedication to openness, data protection, and respecting your privacy.

Your entitlements to view, amend, or remove your personal information are protected by stringent protocols, and we exert every effort to ensure the precision and completeness of the personal data we retain. We are convinced that well-informed users are empowered users, and our objective is to offer you the necessary clarity to make judicious choices regarding your personal data.

We value the confidence you place in us and have implemented all necessary measures to uphold that trust. Thank you for selecting RoomSwirl for your hotel accommodation requirements. Our commitment endures to provide a secure and customized experience while adhering to the most rigorous privacy benchmarks.

For any additional queries or a need for clarification on any aspect of this document, please do not hesitate to contact our Data Protection Officer using the contact information provided earlier.

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